When a person visits your website, their purpose is to get information about #1: you, #2: your practice or #3: their illness. The language you use and the experience they have will…
IT professionals are modern day heroes; businesses can’t operate without you. But now that your clients have identified you as their resident computer genius, you’ll almost certainly get requests that…
The healthcare field, as a whole, is an incredibly progressive group. Physicians and hospitals, especially, are constantly improving on existing technologies that literally save lives every day. But a surprising number don’t…
Ever try to contact a company to get some help with a product? Or called your doctor’s office when you were sick only to get an automated phone menu? How…
After the shocking outcome of the election, everyone I know is saying “What the Hell happened?” I took some time to reflect on why and try to make sense of…
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